Shipping Policy

You can trust that your order will be quickly processed and safely delivered.

*FREE Standard First-Class USPS shipping for all US orders over $50.00 5-8 business days

*$5.00 Standard First-Class USPS shipping for all US orders under $50.00: 5-8 business days 

*Expedited Shipping (up to $18) 1-2 business days

*Express Shipping (up to $25) 1-2 business days

*Free shipping may not apply to certain sale items.

**Orders are typically processed within 1 to 2 business days of when the order is placed (excluding holidays). A shipping confirmation email along with the tracking number will be sent to customers once the order has shipped. Tracking is also available through your account page.

U.S. Shipping Rates
All shipping rates are charged per package weight and is calculated in real time to your shipping address.

 

Once a package tracking number is marked “Delivered” by the chosen shipping company, Ilusionesvertigo.com is no longer responsible for the package.

Shipping Timelines

-*In Stock items normally ship within 24-48 business hours (1 to 2 working business days). Special Order and Back Order products may take longer.
-Your order may ship in multiple shipments to best serve you.
-Once an order has been shipped, you cannot make any changes or cancel the order (Since it’s no longer in our warehouse).
-All US packages can be shipped via USPS
-If you place an order after 2PM central time on Friday, the order will not begin processing for shipment until the following Monday morning.
-If you choose USPS overnight shipping on a Friday, your order will not be delivered until the following Monday.
-Delays usually occur when you place your order during the weekend or around holidays.
-2nd Day Air & Next Day Air orders must be placed before 12pm central standard time for the order to ship same day.
-We will send you a shipping email confirmation containing your tracking number upon shipment [if you provide us with an email address].

Use Tax:
We are only responsible for collecting the sales tax on all purchases that are shipped to the state of California. Any customers that purchase any items from our website that are shipped outside of this state are legally responsible for reporting their purchases and are responsible for Use Tax on their purchases. For questions, see your state tax rules and the Dept. of Revenue. We are in no way responsible for any unreported use tax on internet purchases and/or any sales tax on orders placed and shipped outside of this list of states. By purchasing from our sites, you accept this responsibility.

International Orders:
Due to fraud concerns, we reserve the right to cancel any order that’s billing country is different than the shipping country. As the buyer, you are responsible for all customs fees, duties and taxes charged by your country of residence.

If you need an item immediately, please call us to make sure we have the item in stock before ordering!

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